HEALTH CARE PROVIDER

BUSINESS PROBLEM

Several clinics for this hospital were experiencing a high percentage of patient “no-shows” which caused disruptions in clinician workflow and administrative burdens.

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SCALESOLOGY IN ACTION

Predictive analytics empowered the clinics to make informed decisions when scheduling patients. By identifying patients that were not likely to show up to an appointment, the staff was able to optimize their scheduling system based on a patient’s no-show probability. 
 

RESULT

The health care provider now serves more patients per day, which in turn provides more revenue without adding more cost. ​