INDUSTRIAL DISPOSAL COMPANY

BUSINESS PROBLEM

This Industrial Disposal Company specializes in the disposal of equipment from other businesses, including information technology devices that require proper and complete data destruction. While the company had an existing information security program with a designated lead, the sole staff member was overwhelmed by increasing demands from both customers and the company’s insurance provider, which were coming in faster than they could manage.

SCALESOLOGY IN ACTION​

The Industrial Disposal Company engaged Scalesology to provide Virtual Chief Information Security Officer (vCISO) services to oversee and enhance their information security program. In this role, the vCISO prioritized, organized, and directed the workload of the existing staff member, helping to streamline operations. A key aspect of this effort involved clarifying and documenting the distinct roles and responsibilities of the security team and the IT department. The vCISO also addressed critical security needs, including prioritizing vulnerability remediation by ensuring overdue patches were applied and configurations were updated. Additionally, the vCISO led the implementation of company-wide multi-factor authentication (MFA), established a vendor risk assessment program, and conducted configuration reviews of the company’s environment. These initiatives complemented regular CISO practices, such as managing risk, reviewing and updating policies, and conducting security testing.

RESULT

With Scalesology’s vCISO services, the Industrial Disposal Company successfully reduced its overall risk exposure, retained its cyber insurance coverage, and attracted new, security-conscious customers.

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SERVICE REFERENCE

Information Security Services

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